To prevent the spread of COVID-19 Saving Face Naturals takes all preventative measures to keep ourselves and our customer's safe. Gloves and protective gear are always used when creating, bottling, and labeling our products. Each package is properly disinfecting and sanitized prior to bottling AND again before shipping. To ensure the safety of our customers and our staff, we do not accept returns or exchanges. Please Contact Us at email@example.com for any questions.